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Medical emergencies

Please call the telephone number shown on your membership card. Lines are open 24 hours a day, 365 days a year.

General enquiries

Call us on +44 (0) 207 917 6247. Lines are open Monday to Friday (9am to 5pm – UK time).

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If you have any questions, we’d be delighted to hear from you. Contact us any time you need us, we’re only a phone call, email or click away!

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    Our contact details

    Head office address

    Optimum Global
    4th Floor
    21 Perrymount Road
    Haywards Heath
    West Sussex RH16 3TP
    United Kingdom

    +44 (0) 207 917 6247  (9am to 5pm – UK time)