About us.

It’s not unusual for insurance companies to tell you that they are fully focused on customers. But when it comes to international insurance, there are definite advantages to being with a specialist who understand the finer details.

It’s not just about understanding global markets (although this obviously helps); it’s about having the right people, processes and products in place to make sure everything runs smoothly.

We know that your priorities are very different when you live and work abroad, so we prepare for every eventuality.

If you need help translating an invoice, support with your visa application or directions to the nearest hospital, we have people on hand who can help.  Plus we work closely with providers all over the world, which means we pay bills quickly and if there’s ever a problem, we can be on the phone at a moment’s notice.

The details

Business woman

Our employees

We go out of our way to hire the very best people in the industry. It’s the secret of our success.

Service details

Our service

We care about our customers and are available 24/7 to make a positive difference. It’s always personal.

Process details

Our processes

We reply to membership queries within 24 hours and process claims within 5-7 working days. It’s that simple.

Family details

Our customers

We support individuals, brokers and businesses in 118 different countries. It’s the reason we’re in business.

Our reinsurers

Our reinsurers

All our plans are backed by A rated reinsurers (or better). It makes financial sense.

Our promise

Our promise

We only offer products that are based on genuine market insight. It’s in your best interest.

“Giving you confidence in everything we do.”